Odette Custom Order

Shipping

Every effort will be made to ship orders within 48 hours of receipt of funds. Custom requests such as a ring sizing typically take 2-4 additional business days (although this varies during the holiday season and does not include custom orders). Please note that shipments for money order purchases will take place upon receipt of the money order. For check purchases orders will be shipped upon clearance of funds. All shipments require a signature upon delivery unless other arrangements are made with us prior to shipping (packages may only be insured with signature receipt). Insurance for theft, loss or breakage is available for purchase in the check-out process. Shipping methods include US Postal Services Priority Mail (2-3 days delivery and used by USA APO addresses) , UPS or Fed Ex 1 or 2 day service. Fed Ex Priority First Overnight with delivery by 10:00 am or Saturday delivery (if available in your area) may be requested for an additional fee. International packages are shipped via Fed Ex International Priority Service. Due to security orders placed by credit card will be sent to the billing address ONLY. Under special circumstances with submission of appropriate documentation an alternative shipping destination may be considered for established clients. Accommodations and special requests for shipping such as a specified delivery date may be made. Please email us at colorsymphony@comcast.net with specific shipping needs.